At Glynovic Casino Hotels, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, use our services, or stay at any of our properties.
1. Information We Collect
We may collect the following types of personal data:
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Contact Information: Name, email address, phone number, mailing address.
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Reservation & Stay Details: Check-in/out dates, room preferences, payment information.
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Gaming & Loyalty Data: Participation in casino games, loyalty programs, or promotions.
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Technical Data: IP address, browser type, operating system, location data.
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Communications: Inquiries, feedback, or messages sent to our staff or through our platforms.
2. How We Use Your Information
We use your information to:
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Process reservations and manage your stays
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Provide personalized guest services and promotions
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Enhance our website, services, and offerings
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Comply with legal or regulatory obligations
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Send updates, offers, and relevant communications (you may opt out anytime)
3. Sharing of Information
We may share your personal information:
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With trusted service providers (e.g., payment processors, email services)
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With legal authorities if required to comply with applicable laws
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Within our group of properties to enhance guest services
We do not sell your personal data to third parties.
4. Data Security
We use industry-standard security measures to protect your personal information. While no system is 100% secure, we strive to safeguard your data with encryption, access controls, and secure infrastructure.
5. Your Rights & Choices
You have the right to:
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Access or correct your personal information
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Request deletion of your data
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Withdraw consent for marketing communications
To make any request, contact us at: [email protected]
6. Cookies & Tracking
Our website uses cookies and tracking tools to enhance user experience, analyze traffic, and offer personalized content. You can manage cookie preferences via your browser settings.
7. International Guests
Your data may be processed in countries outside your own, including those with different data protection laws. By using our services, you consent to such transfers.
8. Updates to This Policy
We may revise this policy periodically. Changes will be posted on this page with a new effective date.